Revista Insights
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Google review analytics for multi-location businesses

Know what your reviews are really saying.

Revista reads every Google review across all of your locations and sorts each one into what customers praise and what they complain about, by topic, by location, and by the person they named.

Already a customer? Use Go to dashboard at the top of the page.

Main St location
Example
4.3 ★on Google
612reviews read
71%positive points

Strongest

Staff friendliness
146
Cleanliness
83

Weakest

Wait time
97
Phone / call backs
55

People named

Sam +38Jordan +21Alex −9

The problem

A star rating tells you how people feel. Not why.

Google gives you an average and a long list. With several locations and hundreds of reviews, the patterns that matter stay buried.

Which location is slipping?

An average hides the one location whose wait times have been getting worse for months.

Who deserves the credit?

Customers name the people who made their day, and the ones who didn't. Nobody is counting.

What should we fix first?

Billing, scheduling, cleanliness, speed: you need to know which complaint comes up most, and where.

How it works

Set up in minutes. No software to install.

Add us as a manager

In your Google Business Profile, add Revista's account as a Manager on your locations. You stay the owner, and you can remove us at any time.

We read every review

Revista pulls your full review history through Google's official API, then checks for new reviews automatically, all day.

See the patterns

AI breaks each review into individual points of praise and complaint, files them by topic and location, and links names to your staff.

Features

Everything your reviews know, in one place.

Praise and complaints by topic

Not just "positive" or "negative": every point is filed under a topic like wait time, billing or friendliness, and scored by how strongly the customer felt.

Every location, side by side

See each location's strengths and weak spots, and catch the review that praises one location while complaining about another.

Staff recognition

Names in reviews are matched to your team, so you can see who customers praise most and recognize them for it.

Trends over time

Track rating, volume and topics month by month, and spot a problem while it's still small.

Ask in plain English

"What do people say about the drive-thru at night?" Get an answer drawn from your actual reviews, with the reviews it used.

Reply from one place

Read, follow up on and reply to reviews for every location without switching between Google listings.

Who it's for

Built for businesses with more than one front door.

If you have several locations and a steady stream of Google reviews, Revista turns them into something you can act on.

Medical & dental practices Restaurants Gyms & fitness studios Retail chains Home services Salons & spas Auto service Franchise groups

Security & privacy

Your listings stay yours.

Manager access only, never ownership

You stay the owner of your Google Business Profile, and you can remove our access whenever you like.

We never post without you

Replies go out only when someone on your team writes and confirms them.

Your data is kept separate

Each customer's reviews and staff list live in their own database, and your data is never shared with other customers.

Official Google API, encrypted connections

Reviews come through Google's Business Profile API, never scraping, and every connection is encrypted.

FAQ

Questions

What do I need to get started?

A verified Google Business Profile for each location, and a couple of minutes to add Revista as a manager. We'll walk you through it.

Can Revista change my Google listing?

Revista reads your reviews and posts a reply only when someone on your team writes and confirms it. We don't edit your hours, photos, or business details.

How far back does it go?

Revista reads your full review history from Google, then keeps checking for new reviews automatically.

How does it know who a review is about?

You can upload your staff list. When a review names someone, Revista matches it to your team. When a name is ambiguous, it asks a person to confirm instead of guessing.

Does it work for one location?

Yes, but it shines with several locations and a steady flow of reviews, where the patterns are hardest to see by reading.

How much does it cost?

We're onboarding our first customers with early-access pricing based on how many locations you have. Create an account to get started, or email hello@revistainsights.com with questions.

See what your customers are telling you.

Create your account, add Revista as a manager on Google, and see what your reviews have been saying, usually within the hour.